Which statement accurately describes the Multiple (MULT) exception?

Which statement accurately describes the Multiple (MULT) exception?

• A. More than one exception is attached to a prescription
• B. Single exception
• C. No exceptions
• D. A required prior authorization

Answer: (C)

Exceptions in the Intercom Plus system are used to flag any special handling a prescription might need, such as required approvals or coverage rules. The MULT label is tied to handling related to exceptions. In this item, the statement that accurately describes the MULT exception is that there are no exceptions on the prescription. That means there isn’t any override or special rule currently affecting this prescription, so processing can proceed normally. If a prescription did require special handling, you would see a single exception or multiple exceptions listed, or a prior authorization request noted, rather than nothing being present.

Exceptions in the Intercom Plus system are used to flag any special handling a prescription might need, such as required approvals or coverage rules. The MULT label is tied to handling related to exceptions. In this item, the statement that accurately describes the MULT exception is that there are no exceptions on the prescription. That means there isn’t any override or special rule currently affecting this prescription, so processing can proceed normally. If a prescription did require special handling, you would see a single exception or multiple exceptions listed, or a prior authorization request noted, rather than nothing being present.